1. Privacy

In order to accept, process and deliver orders and to contact you for customer service enquiries, we need to collect private information. We are committed to supporting the Australian National Privacy Principles which set out standards for the collection, storage, use and disclosure of personal information.

2. What personal information do we collect?

When you browse this website, you are not required to enter any personal information and you will remain anonymous.
However, when you place an order with us, we require you to become a registered customer so that we can provide you with the services that you are requesting. During the registration process, you will be asked to provide your name, delivery address, phone number and email address. At the time of registration, you are invited to subscribe to our newsletter.

3. How is personal information used?

The personal information we collect is used so that we may:
1. provide you with the products or services that you request;
2. help you with any queries;
3. offer you additional products and services;
4. advise you when we experience difficulty in fulfilling your request; and
5. assist you when you wish to return a product.
We may also use your personal information to send you our newsletter if you have chosen to subscribe. You can unsubscribe from this mailing list at any time.
We do not provide your personal information to organisations for their marketing purposes.
When you make a purchase with us, we do not handle your credit card details. We therefore do not store your credit card details on our web server. All payment transactions are handled by PayPal (PayPal Australia Pty Limited ABN 93 111 195 389) on their own website, please refer to their own Privacy Policy for more information.

4. How do we secure your personal information?

We take all reasonable measures to protect and secure your personal information from unauthorised access, loss, misuse, disclosure or alteration. We also destroy personal information when you tell us that it is no longer required.

5. How to access or update your personal information

You can view or change your personal information by clicking on ‘My Account’.

6. Retaining your account information

When you first register with us, we retain your account information on our database. This means that when you shop with us again you do not need to re-enter all of your details every time.

7. More information

More information about privacy law and the National Privacy Principles is available at http://privacy.gov.au/